The National Institutes of Health has received several reports of blank pages appearing in the assembled application images generated by the eRA system. In each case, the blank pages were shown in place of submitted PDF attachments generated from images (e.g., scanned documents) rather than text (e.g., Word files). The eRA team is working to isolate and address the root cause for the blank pages.
NIH Grant applicants are reminded of their responsibility to check their application images in eRA Commons during the two-business day application viewing window. Note: changes cannot be made after the due date of the application. Be sure to check the entire application, paying special attention to any scanned attachments. If you encounter any blank pages in place of application content, contact OSRP immediately. Please pay additional attention to NIH’s standard guidelines for Dealing with System Issues. If you have any additional questions, please contact OSRP.