Facilities Maintenance Management has partnered with the Office of Technology Services (OTS), the Controller’s Office, and the project management team of Planon to convert from FAMIS, our current work order system, to Planon Self Service, an Integrated Workplace Management System (IWMS). Some of the benefits that the Illinois Tech community will realize are:
- Ease of use – Planon has a more modern and significantly more flexible user interface. This allows for continuous improvement of the system workflow and functionality.
- Improved communication – requesters will receive more consistent and timely communication regarding the status of requests.
- Integration with Banner – the two systems will communicate with one another, allowing for more efficient processing of work orders and related financial transactions. This will significantly reduce processing time for billing of service requests.
The new system will go live this fall. Online and in-person training will be available shortly before and after the launch date for interested users. Details will be provided closer to training dates. If you have any questions regarding the go-live date, please contact the Facilities Service Desk at firstname.lastname@example.org.