Now Available: Online Scheduling for Counseling Through TELUS Health EAP

At Illinois Tech, we care about your overall health and wellbeing and know how important mental health is to wellness. When life gets busy, it can be easy for our wellness to take a back-seat and it can become difficult to make time to care for ourselves. To help make it a little easier to take the needed time to care for your wellness and the wellness of your family, we are very excited to share that our Employee Assistance Program (EAP) partner, TELUS Health, now has online booking available through the TELUS Health One platform and app.

It’s quick, easy, and confidential to book an appointment with a counselor for individual, couples, or family counseling appointments. You can select the day and time that works best for you as well as see details about the counselors, such as gender, language, and areas of specialization, to select the counselor that fits your needs best. You can book telephonic, video, and in-person sessions through the online scheduling tool. For in-person appointments, please use the ‘chat’ feature when prompted.

To begin, login to the TELUS Health One platform at or download the TELUS Health One app from your app store, with Username: ill502 and Password: lifeworks. Then, follow the attached instructions to setup your counseling appointment.

Remember, the EAP provides short-term counseling for up to sessions per issue per year for you, your spouse/partner, and any dependent family members. Counseling sessions can assist with a wide range of concerns, including stress, anxiety, depression, grief, and many more! To view other concerns the EAP can assist with, please visit the HR Portal Employee Assistance Program page. And, as always, you can reach TELUS Health EAP 24/7 at 888-456-1324.

Questions regarding this or any other benefit provided by Illinois Tech can be directed to Human Resources at