WageWorks, Illinois Tech’s Flexible Spending and pre-tax transit vendor, has announced customer service enhancements to better serve you! Participants now have access to customer service 24/7* via the call center or chat support feature.
WageWorks participant services can be reached at 877.924.3967; the chat service is available when you log into your account at www.wageworks.com. It is anticipated that the chat feature will become available on the mobile app in 2020.
For additional information on the service enhancements, please visit www.wageworks.com for additional information. For additional information on flexible spending and pre-tax transit programs, please visit the HR Portal pages (connect through the HR Announcements box in MyIIT). Questions can be directed to Viktoria Rill at x73353 or vrill@iit.edu.
*Please note that these features may not be available on certain holidays. See the 2019–2020 holiday schedule on the WageWorks website.